Your Online Security

We recognise the importance of secure online transactions, and we safeguard the privacy of information provided to us through online forms.

We use a Digital Certificate to assure you of the validity of our site and for consumer requests submitted to us online, we use Secure Sockets Layer technology to provide strong encryption for the data you provide on the order form before transmission to us. Card payments are processed by Barclays Merchant Services.

We do not retain a copy of the card data you use.

Privacy - how we use information about you

We are registered under the 1998 Data Protection Act, which contains important provisions governing the use of data about private individuals.

We do not ask for any information about you in order to let you use our site. Such use is subject to our Website Terms & Conditions.

However, it is necessary for us to capture and retain information on you and your enquiries in order to provide you with the VSR, and to deal with subsequent queries relating to the services you buy from us.

Information on the fact of your enquiry with us, or on the vehicle data provided to you in return, remains confidential and will only be provided to third parties for marketing purposes where you have given us your explicit consent at the time of purchase. Where consent has been given, it is our policy only to deal with third parties who can offer special benefits to our customers.

We are committed to fighting vehicle crime and works closely with law enforcement agencies, especially the police, to investigate vehicle theft and fraud. We value the information that such agencies provide, which helps all our customers avoid the risks presented by stolen vehicles.

In return, when you buy our services, you agree that we may provide data about you and your enquiry to the police or other law enforcement agencies, where doing so will assist them in their enquiries. You should also be aware that under section 28 of the Data Protection Act, the police and other agencies can require us to disclose this information, again without your consent.

You will find full information on our trading terms in VSR Terms & Conditions, which you should read carefully before proceeding with a purchase. If you have any questions, please look at the FAQ section on this site.